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| Who
will be paying for the
shipment? |
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When you
buy paintings from us, you don't have to warry
about shipping costs because we offer free
shipping worldwide! We will ship them to
you through International express company
such as DHL, UPS, Fedex, EMS or TNT within 48
hours of receipt of your order (from Monday
until Friday). The paintings that you ordered
will be packed for maximum safety and
delivery to your adress. We will sent you
an e-mail to confirm the
delivery. |
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How
long will it take the artwork to
arive? |
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It will
take almost 48 hours to send the painting
to your adress, from the moment that we receive
confirmation that payment has been
received. We
will ship them to you by International
express company such as DHL, UPS, Fedex, EMS or
TNT. Air Mail delivery time from Artist to your
country usually ranges from 1-2 weeks from the
moment when the order leaves our
location. |
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| Can I
return the painting if I don't like
it? |
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For your
100% satisfaction guaranteed, 24h Art
Gallery.com provides a return policy
for our clients to be pleased with both their
purchases and our services and to keep a
long term relationship with them. The
opportunity of possible refund or exchange of
the artwork you didn't like is made exactly for
this purpose. If you find that the paintings
don't meet your expectations, please
notify us within seven days of your receipt of
the artwork plus your complaint about it.
As listed below, these situations can offer
a full refund (however postage is not
refundable). For a full
refund the artwork must be received in the same
undamaged condition as was sent. Please let us
know if you would like to return the artwork by
calling us at +40740791931 or
e-mail us at : office@24hartgallery.com |
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| Are
the paintings framed? |
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There are somme
reasons for not framing the artwork such as the
safety, the post expenses of a framed painting
and because the enviroment where the painting
will be expose has it's different style and
design. Those are the reasons why we ship unfremed paintings due to the
buyer's preference to handle this detail on his
own. |
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